We really hope you love your new purchase from NINETY PERCENT but if you are unhappy for any reason we are happy to give you a full refund.
Please return your items within 14 days of receiving them, unworn with all labels intact. Once we receive the items, we will process your refund within 7 days and credit your original payment method.
Contact us via email, phone or online chat with your order reference to hand and we will happily help you with your exchange (subject to stock availability).
In the unfortunate event you find a fault with one of your items please email firstname.lastname@example.org and we will get back to you as soon as possible.